You are entitled to return your purchase during a period of 14 calendar days, calculated from the day following the day on which you received the Product in your capacity as a customer.
A product which you wish to return must satisfy the following conditions:
- It must be in new condition.
- It must include tag and brand label.
- It must be unworn, unwashed and undamaged.
- It must be complete (i.e. together with all items which came with the original product).
- It must be packaged in a sufficiently sturdy box (we recommend neutral, not showing a logo), so that we receive the product in an undamaged condition.
To make a return, inform us by email : firstname.lastname@example.org
You can then send the items to
rue des Palais 153
The costs and risks of returning goods are at the expense of the Purchaser.
We will refund you the already paid amounts within thirty (30) days of receiving the return.